Terms

By placing an order for one of these items, you are declaring that you are 18 years of age or over. These items must be used responsibly and appropriately.

Delivery by Royal Mail

Although age-restricted items can’t be delivered to a locker or a nominated safe place location, they can be delivered to a Royal Mail Local Collect Post Office / Enquiry Office / Delivery Office, for age verification at collection.

Royal Mail will ask to see a valid photo identification if the recipient appears to be under 25, in line with their UK “Challenge 25” policy upon delivery.

Royal Mail will leave a ‘something for you’ card following any unsuccessful delivery attempt of an age-restricted parcel and will bring it to the nearest post office for collection with an age verification check. Alternatively, you can use the information on the ‘something for you’ card to contact Royal Mail to arrange a redelivery.

Photo identification accepted by Royal Mail:

  • A Passport
  • A valid driving licence